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Recharge

Renna Mobile provides you with a number of recharge options and locations. In addition to the recharge options seen below, you can also Get a Credit Overdraft from Renna Mobile, or Request Credit from another Renna Mobile customer. For more information check out our Value Added Services website, or access our USSD Self Service Menu by dialling *181# and select the menu option Recharge.

1. On-line Recharge

You can recharge your account online through our MyRenna Web SelfCare application. The application allows you to recharge up to RO 50 per day, and with every recharge you get 10% additional credit for free.

How to Use:

  1. Login to MyRenna (you have to register first, if you have not already done so) with your mobile number and password at the top right corner of this website, and follow the instructions to recharge your account using your credit card. We have partnered with Bank Muscat so that you can use your credit card confidently and securely.
  2. If you face problems or need assistance, feel free to  contact our Customer Service, and they can either guide you through, or do the online recharge on your behalf.

2. Recharge Cards

Renna Mobile recharge cards are available in 4 denominations, namely RO 1, RO 3, RO 5 and RO 7.

Sales Locations

Recharge cards are available at more than 3,000 locations all across Oman (look out for a “Renna Mobile recharge here!” sticker). Please see Sales Outlets for more details on where to buy recharge. You can also access the same information through our USSD Self Service Menu. Simply dial *181# and select More under the menu option Info, or dial the short-code *181*9994#.

3. E-Recharge Vouchers

Using electronic recharge vouchers is basically the same as using traditional recharge cards. The only difference is that e-recharge vouchers are printed at the point of sales, rather than pre-printed as is the case for recharge cards.

Renna Mobile e-recharge vouchers are available in 8 denominations, namely RO 0.5, RO 1, RO 1.5, RO 3, RO 5, RO 7, RO 10 and RO 20.

Sales Locations

E-recharge vouchers are available at more than 1,000 locations all across Oman (look out for a “Renna Mobile recharge here!” sticker). Please see Sales Outlets for more details on where to buy recharge. You can also access the same information through our USSD Self Service Menu. Simply dial *181# and select More under the menu option Info, or dial the short-code *181*9994#.

Recharge Promotions

From time to time we are running specific recharge promotions, whereby you will get certain recharge bonuses or incentives when you recharge. For more information about what promotions are available at any particular time, please visit our promotions website or access our USSD Self Service Menu, by simply dialling *181# from your Renna Mobile phone and select the menu option Hot Offers.

Who Are We?

Renna Mobile is the Sultanate of Oman’s first Mobile Virtual Network Operator (MVNO).

We launched our services in May 2009, using Omantel’s superior network in Oman.

Our goal is to become the most cost-efficient mobile service provider in Oman, with the most satisfied customers and the happiest employees.

Why Choose Us?

We provide you with some fantastic prices and a brilliant customer service. This coupled with a superb network coverage, offered through Omantel’s superior telecom network all across Oman, allows you to enjoy our services anytime and anywhere.

In short we are simply The Smart Choice among the mobile service providers in Oman.

Join us and experience it yourself.

Where To Buy Us?

We have a few Renna Mobile Shops and Kiosks at your service in Muscat.

In addition, you can find us at thousands of other locations across Oman, whether you want to buy a Renna Mobile SIM-card or recharge your account.

You can also buy recharge online, by signing up and logging in to our customer-friendly MyRenna Web SelfCare website under www.myrenna.com

How To Get Help?

You can always get help by calling our Customer Service or visiting our Shops or dealers.

Furthermore, we will provide support for you to help yourself, either through this website, or by logging into our customer-friendly MyRenna Web SelfCare.

In addition, enjoy our market-leading, FREE and interactive USSD Self Service Menu, by dialling *181# from your Renna Mobile phone in Oman or abroad.